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Courses 
US57 v5: Provide customer service in given situationsThis course allows guest users to enterThis course requires an enrolment key
US62 v4: Maintain personal presentationThis course requires an enrolment key
US376 v4: Customer Service TechniquesThis course requires an enrolment key
US377 v4: Work in a Diverse WorkplaceThis course requires an enrolment keyInformation
US378 v4: Customer Service for International VisitorsThis course requires an enrolment keyInformation
US1299 v5: Being AssertiveThis course requires an enrolment keyInformation
US9694 v5: Communication Process TheoryThis course allows guest users to enterThis course requires an enrolment keyInformation
US9706 v4: Non-Verbal CommunicationsThis course requires an enrolment keyInformation
US11097 v2: Listen to Gain InformationThis course requires an enrolment keyInformation
US11815 v2: Answer Customer Enquiries on the TelephoneThis course allows guest users to enterThis course requires an enrolment keyInformation
US11816_v2: Answer Customer Enquiries by Mail, Fax, or EmailThis course allows guest users to enterThis course requires an enrolment keyInformation
US11818 v2: Enhance Work PracticesThis course requires an enrolment keyInformation
US11826 v2: Customer Satisfaction Measurement ToolsThis course requires an enrolment keyInformation
US11827 v2: Participate in Oragnisational ChangeThis course requires an enrolment keyInformation