US11097 v2: Listen to Gain Information
(US11097_v2)

 This course requires an enrolment key

In this unit you will learn how to identify suitable listening strategies and explore how the purpose and context of the communication can be influenced by your perceptions of the information. These strategies will help you analyse and clarify the information gained while listening and you will soon know the importance of responding appropriately, in terms of the context and purpose; along with accurate recall and suitable feedback.

This course requires an enrolment key